You are here
Back to topUser Experience Foundations (Paperback)
$42.89
Usually Ships in 1-5 Days
Non-returnable item. All sales final.
Non-returnable item. All sales final.
Description
This book provides a reasoned and authoritative description of what user experience (UX) is, why it works and what tools and techniques are involved, in line with the BCS Foundation Certificate in User Experience, based on ISO 9241-210.
About the Author
Nick de Voil has been helping organisations to design and evaluate digital products, services and systems for over 30 years. He developed the world's first training course in User Experience for business analysts and now specialises in helping organisations to optimise customer experience by designing business processes 'from the outside in'.